At Titan Forklifts, protecting your privacy is a top priority. By using our website, you agree to the terms outlined in this Privacy Policy. This policy explains what personal information we collect, how we use it, how it may be shared, and the choices you have regarding your data.

Information We Collect

We may collect the following types of personal information when you interact with our website, request a quote, apply to become a dealer, or complete a purchase:

• Identifiers: Name, email address, phone number, mailing address, IP address.
• Business & Transaction Information: Company name, purchase history, product preferences, and business details provided during dealer applications.
• Financial Information: Payment details you provide for quotes, financing, purchases, or dealership qualification.
• Technical Information: Browser type, device information, referring website, and usage data (collected automatically via cookies or similar technologies).
• Geolocation Data: Signals from your device to help us determine your approximate location.

How We Collect Information

• Directly from you: When you fill out forms, request a quote, make a purchase, or apply to become a dealer.
• Automatically: Through cookies, analytics tools, and similar technologies when you browse our website.
• From third parties: Such as financial institutions for financing or dealer credit checks, or shipping providers to complete deliveries.

How We Use Your Information

Your information may be used to:

• Process and fulfill orders or requests for quotes.
• Respond to inquiries and provide customer support.
• Send you updates about Titan Forklifts products, promotions, or news (unless you opt out).
• Improve website performance and personalize your online experience.
• Share necessary details with trusted partners (e.g., shipping companies, financing institutions, or payment processors) to complete transactions.
• Evaluate and process dealer applications, including reviewing business credentials, financial qualifications, and communication about dealership opportunities.

Dealer Inquiries & Applications

When you apply to become a Titan Forklifts dealer, we may collect additional information specific to your business, including:

• Company ownership and contact details
• Business location(s) and operating regions
• Sales and service capacity
• Financial and credit information (when required for approval)

This information is used exclusively for evaluating your eligibility as a dealer, establishing a business relationship, and communicating opportunities. We treat all dealer application information with strict confidentiality and only share it with internal staff and necessary service providers (e.g., credit/finance institutions) as part of the evaluation process.

Sharing of Information

We do not sell your personal information. We may share it only with:

• Service providers that assist us in fulfilling orders, financing, shipping, or customer communications.
• Marketing or analytics partners to improve our website and customer outreach.
• Legal authorities if required by law or to protect the rights and safety of Titan Forklifts and our customers.

Cookies & Tracking

We use cookies and similar technologies to:

• Recognize returning visitors.
• Store user preferences.
• Track website usage for performance and marketing purposes.
  You may adjust your browser settings to block cookies, though some parts of our website may not function properly without them.

Data Security & Retention

We use secure servers and encryption to protect your personal information. Data is retained only as long as necessary to provide services, meet legal obligations, or resolve disputes. Dealer application data is stored only as long as needed to complete evaluations or maintain an active business relationship.

Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Request corrections or deletion of your information.
• Opt out of marketing communications at any time.
• Restrict or object to certain processing of your data.

To exercise these rights, please contact us at:
📧support@titanlifttrucks.com

Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect information from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and continued use of our website means you accept the updated terms.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Titan Forklifts

📧 support@titanlifttrucks.com
🌐https://titanlifttrucks.com